Jorbo Solutions FAQ
What are your hours of operation?
Monday - Friday, 9 AM - 5 PM PST.
WHich social media platforms dose your marketing packages work with?
Facebook, Instagram, TikTok, LinkedIn, and Twitter.
How do I pay for the fees?
Through your Jorbo Concierge App account dashboard. You will be sent an invoice via email which redirects you to a safe payment portal in the app, once you log in it will allow you to safely make your payments. The portal accepts Credit cards, Visa, Master Card, and interact payments.
Do we have to sign a long contract with Jorbo solutions?
No! we believe our clients should see results; however, we do believe that to get the best results from our services, some of them may require more time to fully perform.
Please note that, we do offer discounts and better pricing on long-term services.
How do we know service quality is good?
We offer a variety of services in the 4 service sectors. Performing this is only possible with the power of partners in these sectors. We do extensive research on our service providers and requires them to abide by some of our standards. We don't have a yearly contract as we believe our Jorbo members should be happy with the results to stay rather than a contract. This puts pressure on us to make sure service providers are delivering so that your see results.
What is Jorbo Concierge?
To get the most for your business you need a company that takes care of you. A company that has your profile on hand and knows ins and outs of your business. A company that knows your employees and products.
This is only possible through a long-term relationship. And a long-term relationship is only possible by working together with constant communication.
This is why we have Jorbo Concierge. You can talk to us through our platform (Jorbo Concierge App) or through our phone line <778-34JORBO>
What is Jorbo Concierge App?
Jorbo Concierge app is one of the methods to talk to us directly.
You can also see reports of your business progress on the platform.
<Book a demo so we can show you how it works>
What's the benefit of the Jorbo Concierge App?
Not only its the best way to communicate with us, you can also view and read your executive reports Bi-Weekly/Monthly. Jorbo Concierge app contains a marketplace with handful of services in four different sectors Marketing, Finance, Legal, Technology. As we value our clients, Jorbo Concierge marketplace has some free tools in each sector for you to try and improve your business.
Why should we work with you?
One-stop-shop, this is our vision and core value.
SMEs spend so much time dealing with so many companies to get the services they need for their business. This takes up so much time from their business. We believe this can be resolved through a combination of technology and relationships.
Jorbo Solution’s Concierge Concept emerges the two. Build a long-term relationship based on data and communication.
-No contract: We believe Jorbo Members should be happy with the results to stay with us rather than a strict contract.
-Jorbo Concierge: Through the app, you can easily chat with us and view the reports on your business. Through the phone, you can easily get a hold of us.
I have worked with other marketing companies it didn’t work why do you think it works this time?
At Jorbo we do things more efficiently by partnering up with multiple companies to save time and cost for our clients and we make sure that the right services are offered and provided to our clients. This is what differentiates us from other agencies. How? When we sit with our clients to go over their goals and based on what they wish to achieve in their businesses we provide the best solution that is suited and tailored for their industry, we don’t just spend $X for ads to attract more clients, instead, we do an “Audit” for their website, contents, social media, and other factors to find out “why they have not been getting results”. After finding the issues, we will fix them and then the last step would be ads and attracting customers! In this case, you will have a substantial increase in efficiency of both ad spending and ads to client ratio. We can work together for the next 3 months with no contracts on a month-to-month basis, with the same spending that you were doing and I believe we can get you the result you are looking for. After that, if you are happy we can continue to work long-term.
How do I measure the results of your services efforts?
You will receive a login to our Jorbo Concierge App, where you can track most of our performance in the app and can request weekly/bi-weekly or monthly reports to be sent to your email. You can also book an appointment with us through Jorbo Concierge App to have a detailed meeting about our performances.
What if I want to cancel services?
You can request to terminate any services that you no longer wish to use, 30 calendar days prior to the services renewal date in order to stop the service. If you wish to terminate a service 10 days prior to the renewal date you will be charged and have access to the service for the upcoming month as well, then the service will automatically stop.
What is the difference between Local SEO and general SEO?
Local SEO is a hyper-specific tactic that focuses on optimizing your website to achieve local search rankings by ensuring that your business is properly represented on review sites like Yelp, Google, and others.
Your Local SEO Expert focuses on making sure that your NAP (Name, Address, and Phone Number) are correct and consistent across these listings so Google indexes your business information and website appropriately.
SEO as a broader practice focuses on optimizing your content – your blog and your website content, in general – to ensure it’s fresh, accurate, and interesting for search engines.